Who runs it
Airalo (legal entity AirGSM Pte. Ltd.), founded by Ahmet Bahadir Ozdemir and Abraham Burak
Based in
Singapore operating company (AirGSM Pte. Ltd.); Wikipedia lists a US (Delaware) head office with its operational base in Singapore
Founded
2019
Destinations
200+
Apps
iOS and Android
App ratings
App Store (UK) 4.6 (47k ratings); Google Play 4.6 (187k reviews, 10m+ downloads)
Hotspot / tethering
Allowed on all eSIMs where the device and network support it. Unlimited plans: no limit on tethering or number of devices, but hotspot use counts towards the 3GB daily high-speed allowance.
Top-ups
Yes
Unlimited plans
Unlimited plans in 130+ countries. 3GB a day at full speed, then slowed to 1 Mbps for the rest of that day; resets every 24 hours.
Calls and phone numbers
Most eSIMs are data only. 'Data, Voice & Text' plans include calls and texts, e.g. Discover+ Global eSIM with a US (+1) number.
Currencies
16 currencies including GBP (also USD, EUR, AUD, CAD, JPY and more)
Refunds
Available on eSIMs that have not expired or been fully used. 'Wrong purchase' or 'plans changed' refunds are Airmoney (in-app credit) only; installation issues or eSIM not working can go back to the original payment method (7 to 10 business days).
Support
24/7 live chat on the website and in the app, plus online help centre
Extras
Airmoney credit/cashback; Discover+ Global eSIM with US number, calls and texts; over 20 million users (July 2025); became the first eSIM 'unicorn' after a $220m Series C in July 2025; Airalo Partners programme with 5,000+ partners.
Go to Airalo Provider link
Good
- Very wide choice: 200+ destinations with local, regional and global plans
- Pay in GBP (one of 16 currencies) and top up rechargeable eSIMs in the app
- 24/7 live chat, and unlimited plans allow unlimited tethering
Not so good
- Change-of-mind refunds are only given as Airmoney credit, not cash
- Unlimited plans drop to 1 Mbps after 3GB a day
- Lower Trustpilot score than some rivals (4.1, with 17% one-star reviews), and not every eSIM can be topped up
Airalo prices by country
Cheapest plan and best 10GB+ month in each country we track, converted to pounds.
| Country | Cheapest plan | 10GB+ / 30 days | Plans |
|---|---|---|---|
| Australia | £8.68Unlimited · 3 days | – | 3 |
| Bulgaria | £20.00Unlimited · 7 days | – | 1 |
| Canada | £14.34Unlimited · 3 days | – | 3 |
| Croatia | £3.021GB · 7 days | £12.8310GB · 30 days | 4 |
| Cyprus | £3.021GB · 7 days | £12.0710GB · 30 days | 4 |
| Dominican Republic | £13.96Unlimited · 3 days | – | 3 |
| Egypt | £24.15Unlimited · 7 days | – | 1 |
| France | £8.30Unlimited · 3 days | – | 3 |
| Germany | £3.021GB · 7 days | £12.0710GB · 30 days | 4 |
| Greece | £3.021GB · 7 days | £15.0910GB · 30 days | 4 |
| India | £15.47Unlimited · 3 days | – | 3 |
| Italy | £3.021GB · 7 days | £14.3410GB · 30 days | 4 |
| Japan | £8.68Unlimited · 3 days | – | 3 |
| Mexico | £17.73Unlimited · 7 days | – | 1 |
| Morocco | £13.21Unlimited · 3 days | – | 3 |
| Netherlands | £3.021GB · 7 days | £13.5810GB · 30 days | 4 |
| Portugal | £3.021GB · 7 days | £8.3010GB · 30 days | 4 |
| Spain | £3.021GB · 7 days | £10.5610GB · 30 days | 4 |
| Thailand | £7.17Unlimited · 3 days | – | 3 |
| Turkey | £18.49Unlimited · 7 days | – | 1 |
| United Arab Emirates | £9.43Unlimited · 3 days | – | 3 |
| United States | £8.68Unlimited · 3 days | – | 3 |
| Vietnam | £8.68Unlimited · 3 days | – | 3 |
Sources: en.wikipedia.org, airalo.com, airalo.com, airalo.com. Checked September 2026.