Who runs it
Sim Local (Ireland) Ltd, founded by Killian Whelan; sister company NetLync (2021)
Based in
Dublin, Ireland (also London)
Founded
2011
Destinations
200+
Apps
iOS and Android
App ratings
App Store (UK) 4.8 (398 ratings); Google Play 4.8 (970 reviews, 100k+ downloads)
Hotspot / tethering
Allowed; on unlimited plans hotspot use counts towards the 10GB daily allowance.
Top-ups
Yes
Unlimited plans
10GB a day at full use; consistent use over 10GB a day can trigger the fair usage policy and the plan being stopped. An extra 1GB a day emergency boost is available by contacting support.
Calls and phone numbers
Some plans include calls, texts and a local number (e.g. UK EE and Three, Orange Europe, Lycamobile US and France); others are data only.
Currencies
USD by default, with a currency selector including GBP and EUR
Refunds
'No quibble' full refund within 14 days if the eSIM has not been activated; no refund once activated, except technical failures on Sim Local's or the network's side. Refunds take 5 to 10 business days.
Support
24/7 WhatsApp, email ([email protected]), phone, help centre and in-person at airport stores
Extras
Physical airport shops/kiosks at Dublin Airport, London Heathrow (T3, T5), Gatwick, Brussels, Athens, Madrid and Copenhagen; WHSmith Travel partnership; sells eSIMs from local networks (EE, Three, Orange, Lycamobile, Vodafone); student plans; up to 10 eSIMs managed in the app; claims 4 million customers.
Go to Sim Local Provider link
Good
- Real airport shops in Dublin, Heathrow and Gatwick, plus 24/7 WhatsApp support
- Local network plans with calls, texts and a local number, and GBP pricing
- Generous unlimited allowance (10GB a day) with hotspot included
Not so good
- Much smaller review base (3,035 Trustpilot reviews, 398 App Store ratings)
- Top-ups depend on the network (not possible on some, e.g. AU Japan, Mobifone Vietnam)
- No refund once activated, and unlimited plans can be stopped for regular use over 10GB a day
Sim Local prices by country
Cheapest plan and best 10GB+ month in each country we track, converted to pounds.
| Country | Cheapest plan | 10GB+ / 30 days | Plans |
|---|---|---|---|
| Australia | £5.853GB · 7 days | £13.5810GB · 30 days | 4 |
| Bulgaria | £2.081GB · 3 days | £8.8710GB · 30 days | 2 |
| Canada | £3.771GB · 3 days | £17.9210GB · 30 days | 4 |
| Croatia | £3.021GB · 3 days | £8.8710GB · 30 days | 4 |
| Cyprus | £3.021GB · 3 days | £9.2410GB · 30 days | 4 |
| Dominican Republic | £4.341GB · 3 days | £12.8310GB · 30 days | 3 |
| Egypt | £20.1910GB · 30 days | £20.1910GB · 30 days | 1 |
| France | £3.021GB · 3 days | £11.3210GB · 30 days | 4 |
| Germany | £3.021GB · 3 days | £8.8710GB · 30 days | 4 |
| Greece | £3.021GB · 3 days | £14.7110GB · 30 days | 4 |
| India | £3.021GB · 3 days | £12.8310GB · 30 days | 4 |
| Italy | £3.021GB · 3 days | £11.8810GB · 30 days | 4 |
| Japan | £9.81Unlimited · 4 days | – | 3 |
| Mexico | £7.555GB · 30 days | £18.4920GB · 30 days | 2 |
| Morocco | £4.341GB · 3 days | £23.3910GB · 30 days | 3 |
| Netherlands | £3.021GB · 3 days | £9.6210GB · 30 days | 4 |
| Portugal | £3.021GB · 3 days | £8.6810GB · 30 days | 4 |
| Spain | £3.021GB · 3 days | £11.7010GB · 30 days | 4 |
| Thailand | £4.343GB · 7 days | £7.9210GB · 30 days | 4 |
| Turkey | £4.903GB · 7 days | £8.8710GB · 30 days | 2 |
| United Arab Emirates | £6.793GB · 7 days | £15.0910GB · 30 days | 4 |
| United States | £5.663GB · 7 days | £13.2110GB · 30 days | 4 |
| Vietnam | £3.401GB · 3 days | £13.7710GB · 30 days | 4 |
Sources: simlocal.com, simlocal.com, simlocal.com, simlocal.com. Checked September 2026.