Which? customer score
78%
Ofcom complaints
Too small to be listed by Ofcom
Network it uses
Vodafone
Owned by
Lebara Group, owned by Waterland Private Equity (deal announced August 2024)
Customer service
Phone (5588 from Lebara, 0207 031 0791 from other phones) and online chat, 7am to 11pm, 7 days a week
EU roaming
Free EU roaming using your plan allowance, up to 30GB depending on plan
Contracts
30-day rolling or 12-month plans
Credit check
No credit check on SIM-only plans
Price rises
No annual price rise
Features
5G: Yes · eSIM: Yes · Wi-Fi calling: Yes · Data rollover: No
Perks
Free international minutes to 50+ countries on plans Free EU roaming with allowances up to 30GB No price rises for customers Service stops at your allowance, so no surprise bills No credit check
Plans
Compare with other Vodafone networks Every Lebara plan we track
Sorted by what you pay over 12 months.
| Network | Data | Contract | Monthly | 12 months | |
|---|---|---|---|---|---|
| LebaraRuns on Vodafone · 30-day plan | 3GB | Monthly | £4.45£1.78 for 3 months first | £45.39 | Go to Lebara Provider link |
| LebaraRuns on Vodafone · 30-day plan | 5GB | Monthly | £4.95£1.48 for 3 months first | £48.99 | Go to Lebara Provider link |
| LebaraRuns on Vodafone · 30-day plan | 10GB | Monthly | £5.95£2.38 for 3 months first | £60.69 | Go to Lebara Provider link |
| LebaraRuns on Vodafone · 30-day plan | 20GB | Monthly | £6.95£2.78 for 3 months first | £70.89 | Go to Lebara Provider link |
| LebaraRuns on Vodafone · 30-day plan | 50GB | Monthly | £7.95£3.18 for 3 months first | £81.09 | Go to Lebara Provider link |
| LebaraRuns on Vodafone · 30-day plan | 100GB | Monthly | £11.95£4.78 for 3 months first | £121.89 | Go to Lebara Provider link |
| LebaraRuns on Vodafone · 30-day plan | Unlimited | Monthly | £24.95£9.98 for 3 months first | £254.49 | Go to Lebara Provider link |
Good
- Free international minutes, great for calling family abroad
- Generous free EU roaming
- Phone support 7am to 11pm every day
Not so good
- No data rollover
- eSIM only arrived in October 2025 (initially iPhone Air only)
- Relies on Vodafone's network, which some areas find patchier
Uswitch 2026: Best Mobile Network for Roaming · Uswitch 2026: Most Popular Mobile Network
Same signal
Other networks on Vodafone
Same masts, so the same coverage. Worth comparing prices.
Sources: uswitch.com, en.wikipedia.org, ispreview.co.uk, ispreview.co.uk.